CHRISTODOULOS G. VASSILIADES LAW FIRM (the “Law Firm”) respects your privacy and is committed to protecting your personal data.
This privacy notice aims to help you understand our personal data collection, usage and disclosure practices.
By providing your personal data to us (whether via our website, email, in person or over the phone), you agree to the processing set out in this Privacy notice.
The use of our website, the reply to any communication of our firm for information or business development purposes as well as any other activity of communication with us, does not automatically create an attorney/client relation with us. As such, you are kindly requested to refrain from sending us any information which either you or any other person considers confidential, unless we have agreed to act as your attorneys prior to that. Any information you send to us prior to us agreeing to act as your attorneys is not protected by client/ attorney confidentiality.
1. IMPORTANT INFORMATION AND WHO WE ARE
PURPOSE OF THIS PRIVACY NOTICE
This privacy notice aims to give you information on how the Law Firm collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletters and mailing list.
This website is not designed or intended for use by children under the age of 16 and does not knowingly collect any Personal Data from children under the age of 16
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements other notices and is not intended to override them.
The Law Firm is the controller and responsible for your personal data and is responsible for this website.
We have appointed a Data Protection Officer who is responsible for overseeing questions in relation to this privacy notice (the “DPO”).
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
Our full details are:
Full name of legal entity: CHRISTODOULOS G. VASSILIADES LAW FIRM
Name of DPO: Gianna Tanasidou
Postal address: 34 Akadimias street, 5th Floor, 10672 Athens, Greece
Telephone number: +30 2103388623
You have the right to make a complaint at any time to the Hellenic Data Protection Authority (HDPA), Greece’s supervisory authority for data protection issues (email@example.com, http://www.dpa.gr).
We would, however, appreciate the chance to deal with your concerns before you approach the HDPA so please contact us in the first instance.
CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
This version was last updated in October 2018.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
2. THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different types of personal data in the course of operating our business and providing our services. These include:
-“Identity Data” includes first name, maiden name, last name, marital status, title, date of birth and gender.
– “Contact Data” includes residential/ business address, email address and telephone numbers.
-“Technical Data” includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
-“Usage Data” includes information about how you use our website, products and services.
-“Marketing and Communications Data” includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share data such as statistical or demographic data for any purpose (the “Aggregated Data”). Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.
However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect through the use of our website any details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data) (“Special Categories of Personal Data”). Nor do we collect any information about criminal convictions and offences.
IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
3. HOW IS YOUR PERSONAL DATA COLLECTED
We use different methods to collect data from and about you including through:
-“Direct interactions”: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, e-mail or otherwise. This includes personal data you provide when you apply for our services, subscribe to our service or publications and request marketing to be sent to you or give us some feedback.
-“Automated technologies or interactions”: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
-“Third parties or publicly available sources”: We may receive personal data about you from various third parties and public sources.
4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data where we are permitted under the applicable law. The principal legal grounds that justify our use of your personal date are:
-Where we need to perform the contract we are about to enter into or have entered into with you;
-Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and/or
-Where we need to comply with a legal or regulatory obligation.
-Where your information is necessary for us to defend, prosecute or make a claim against you, us or a third party.
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message.
You have the right to withdraw consent to marketing at any time by contacting us.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out below.
- To register you as a new client:
a) Type of data: Identity and contact details.
b) Lawful basis for processing including basis of legitimate interest: Performance of a contract with you.
- To process and deliver your order including the management of payments, fees and charges and to collect and recover money owed to us:
a) Type of data: Identity, contact, financial, transaction and marketing and communications details.
b) Lawful basis for processing including basis of legitimate interest: Performance of a contract with you and necessary for our legitimate interests (to recover debts due to us).
a) Type of data: Identity, contact, profile and marketing and communications.
b) Lawful basis for processing including basis of legitimate interest: Performance of a contract with you, necessary to comply with a legal obligation and necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).
- To enable you to complete a survey:
a) Type of data: Identity, contact, profile, usage and marketing and communications.
b) Lawful basis for processing including basis of legitimate interest: Performance of a contract with you and necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business).
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data):
a) Type of data: Identity, contact and technical details.
b) Lawful basis for processing including basis of legitimate interest: Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise) and necessary to comply with a legal obligation.
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you:
a) Type of data: Identity, contact, profile, usage, marketing and communications and technical details.
b) Lawful basis for processing including basis of legitimate interest: Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).
- To use data analytics to improve our website, products/services, marketing, customer relationships and experiences:
a) Type of data: Technical and usage details.
b) Lawful basis for processing including basis of legitimate interest: Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).
- To make suggestions and recommendations to you about goods or services that may be of interest to you:
a) Type of data: Identity, contact, technical, usage and profile details.
b) Lawful basis for processing including basis of legitimate interest: Necessary for our legitimate interests (to develop our products/services and grow our business).
We will get your express opt-in consent before we share your personal data with any company outside the Law Firm for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.
CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
- DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below for the purposes set out in section 4 above.
-Internal Third Parties as set out in the Glossary.
-External Third Parties as set out in the Glossary.
-Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
- INTERNATIONAL TRANSFERS
We usually do not transfer your personal data outside the European Economic Area (“EEA”).
However, whenever we need to transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented as follows:
-We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
-Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
-Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
- DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from unauthorized access, use, disclosure, alteration or destruction in accordance with data protection law requirements.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business that need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
- DATA RETENTION
HOW LONG WILL YOU USE MY PERSONAL DATA ?
We will retain your personal data for as long as it is necessary to fulfill the purpose for which this was collected , including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data, please see Erasure Request below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
- YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include:
-Right to be informed;
-Right to access your personal data;
-Right of rectification of your personal data;
-Right to withdraw consent;
-Right of erasure;
-Right to object to the processing of your personal data;
-Right to restrict the processing your personal data;
-Right to data portability
-Right to object to automated decision making and profiling.
If you wish to exercise any of the rights set out above, please contact us.
NO FEE USUALLY REQUIRED
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
WHAT WE MAY NEED FROM YOU
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
-“Legitimate Interest” means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
-“Performance of Contract” means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
-“Comply with a legal or regulatory obligation” means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
INTERNAL THIRD PARTIES
Other companies affiliated with the Law Firm who are based in the United Kingdom, Malta, Hungary and Cyprus and provide IT and system administration services and undertake leadership reporting.
EXTERNAL THIRD PARTIES
- Service providers acting as processors based in Cyprus who provide IT and system administration services.
- Professional advisers, acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in Greece, Cyprus, Malta, Hungary and the United Kingdom, and who provide consultancy, banking, legal, insurance and accounting services.
YOUR LEGAL RIGHTS
You have the right to:
-Request access to your personal data (commonly known as a “Data Subject Access Request”): This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
-Request correction of the personal data that we hold about you (“Correction Request”): This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
-Request erasure of your personal data “Erasure Request”): This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
-Object to processing of your personal data (“Processing Objection”): where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
-Request restriction of processing of your personal data (“Processing Restriction”): This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) if you want us to establish the data’s accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
-Request the transfer of your personal data to you or to a third party (“Transfer Request”): We will provide you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
-Withdraw consent at any time where we are relying on consent to process your personal data “Consent Withdrawal”: this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.